Carpet fitting advice and guidance - Frequently Asked Questions

We've tried to answer some of the most frequently asked questions about our carpet supply and fitting services in London. If you can't find the answer to your question below, please call us on 020 8059 8100. One of our Customer Service Managers will be happy to help.

How much will it cost to have a new carpet fitted?

Before we've seen the area to be covered, it is very difficult to give an accurate price. And that's why we provide free quotations. We will visit your property or office free of charge and bring a range of sample floor coverings. We will measure the area and prepare your quote. You should receive it via email 48 hours after the first visit.

If we are performing a carpet repair, we will give you an estimate of the cost before we start any work. If this estimate is acceptable, we will in most cases start the work there and then.

Do you guarantee your carpet fitting work?

Yes and No.

If the carpet we are fitting for you is supplied by Multi-Trade, then we guarantee it against defective installation for two years. No questions asked. If the carpet is not brand new, has been supplied by yourself or has been previously used then we cannot guarantee it, I'm afraid.

How do I measure the area of the floor I need covering?

The simple answer to that is - you don't need to. We will measure it for you. You need to take into consideration a number of factors such as wastage and the width of the carpet roll. There is no charge for this part of the service, so it's best left to a professional carpet fitter.

How long will it take to fit my carpet?

Of course, it depends on the amount of space that needs covering and whether it is carpet or carpet tiles, whether the old carpet needs to be lifted and disposed of and whether there is furniture to remove and replace. We can normally carpet a 3 bedroom house in one day.

How fast can you get to me?

We can make an appointment any day Monday to Friday or evenings from Monday to Thursday. What's more, we can usually start within the week if the terms and price are agreed.